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Course of Call Center and Telemarketing
This is a course for call center operators that aims to increase the ability to communicate effectively and make the best use of your phone as a tool with the infinite potential in the hands of sellers. It is ideal for operators already employed in call centers for those people who want to learn the techniques of telemarketing operations.
Do you want to know more about the course of telemarketing? Go at the page Telemarketing and telephonic selling.
Duration of Telemarketing Course:
The first day:
CONTENTS OF CALL CENTER AND TELEMARKETING COURSE:
The second day:
How to fix appointments
How to qualify the customer
How to resolve the objections
Exercises and simulations, direct application of the concepts learned.
FINAL PRODUCT OF CALL CENTER AND TELEMARKETING COURSE:
A person who communicates effectively achieving their objectives, those of the client and those of the company.
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